Nisum develops end- to- end OMS for GAP

Problem: GAP outgrew their expensive legacy order management system and were suffering from various bottlenecks leaving them unable to: make rapid customizations, easily integrate with their existing systems, and ultimately, scale their business.

Soultion: Nisum’s solution was a new, custom, end-to-end OMS involving the design & implementation of various re-usable frameworks

Outcome: Nisum helped Gap increase order processing volume by 50% in just the first year of implementation, and they’re positioned to scale multi-fold for the future

Gap Inc. is a multibrand, multichannel mega retailer that fulfills orders through physical stores, online, mobile and platforms globally.

They outgrew their expensive legacy order management system and were suffering from various bottlenecks leaving them unable to: make rapid customizations, easily integrate with their existing systems, and ultimately, scale their business.

Nisum’s solution was a new, custom, end-to-end OMS involving the design & implementation of various re-usable frameworks. Nisum created an asynchronous framework that supports ERP patterns for interfacing with message-oriented middleware systems. It manages order processing workflow, provides a complete end-to-end order processing audit trail, applies business intelligence procedures for reporting, and delivers state management frameworks for order visibility. The end result is a distributed, highly scalable, web-ready OMS capable of handling massive seasonal peak loads with 0% downtime.

  Nisum helped Gap increase order processing volume by 50% in just the first year of implementation, and they’re positioned to scale multi-fold for the future. The new custom OMS is able to support domestic and international markets, is cloud-ready for handling millions of orders, and is positioned to scale multi-fold in the coming years.

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